Michael Saylor: Bitcoins & Domain Names as Foundation & Framework for the Future
domainsherpa · 2020-10-06 · 1h 53m · View on YouTube →
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hey sherpa network welcome uh today we
are delighted
to host ceo and founder of micro
strategy
michael saylor most of you know him from
his 30 million dollar
sale of voice.com he was recently in the
news
making waves as the first public company
ceo to switch corporate dollars
from u.s treasury funds to bitcoin
uh this will be an interesting
conversation through his journey from
early days of software technology i
t domains all the way over to uh
recent news media options ceo andrew
rosner
will be conducting the interview and
will take it from here
welcome uh very very glad to have you
this
is uh i believe going to be a very
exciting
podcast for the domain industry um you
are somewhat of a celebrity whether you
know it or not
uh domain twitter is a bit smaller than
uh crypto twitter
and i i i know you've taken a recent
liking to crypto twitter and
you know reading it and uh the
commentary and there's some you know
just brilliant minds there
um but you're also famous in the domain
twitter world so
um i am excited to sort of dig in deeper
and and get inside your head and
understand the way you think about
domain names
because you know you've got a pretty
impressive portfolio of generic domain
names
uh that you've owned for a number of
years and you're clearly you know
visionary in in obtaining those
uh so i think our audience would love to
hear about uh
you know your mental model and the
framework and the way you thought about
these things over the years
what was your aha moment you know back
well first off uh you know is there
anything you want to add in in terms of
uh you know your intro and and your
background and
i mean you know i i sorry i i i keep
you know diverting but uh i i want to
give a little hat tip to uh
raoul paul and um and
uh pomp you know you did an amazing
interview with both of them
uh on real vision on a palm podcast
and so i take a lot for granted uh
from listening to both of those things
that i've already learned from you
and so i don't want to detract from my
listeners but i also don't want to you
know be too redundant
and so i highly encourage everybody to
go listen to those interviews on
realvision.com and the palm podcast you
can find that on youtube
and uh we will link to those in the show
notes but is there
you know anything else that we should
sort of shine a light on
you know i why don't i say things that i
didn't say on those podcasts that are
relevant to the domain
uh industry and uh
let me uh let me start with um one
observation
uh i was always a big science fiction
fan
from very early on from first grade
um and uh by the time i was uh
in third grade i i was a massive fan of
arthur c
clarke robert heinlein and uh
isaac asimov and so i read everything
they wrote
uh i eventually you know tripped into
more modern science fiction
and um i read uh
hold on a second i'm putting on my do
not disturb okay
uh then i read uh modern uh works by
like uh william gibson neuromancer
you know as he introduced the concept of
cyberspace
and that was fascinating to me and i
that led me to have an interest in uh
science and technology
and i ended up uh getting a degree in uh
astronautical engineering and i studied
spaceship design
at mit and there i met a lot of science
fiction
fans and i saw the the creation of the
internet i
my fraternity was like the first place
they wired for ethernet
and they i i watched them develop
kerberos
and and uh ethernet and the internet and
uh
and they put workstations in there and
we just thought this was magic stuff and
i
i was next to a lot of the computer
scientists that invented a lot of the
foundations of what is modern internet
um and that always had an impact on me
uh i think that with regard to domain
names
the aha moment for me was we first
started getting email and when we got
email i'd started a company
microstrategy
and uh we needed we needed an email
address right this is before the
internet
right yeah and the at the first use of
domains were
were for email they weren't websites
and so our we were gonna of course get
microstrategy.com
and uh so we got microstrategy.com and i
typed in
sailor at microstrategy.com
you know and um you know there's a great
uh quote by saying uh exuberant i guess
about design
uh when there's nothing left to take
away
it's a perfect design or something to
that effect right and
so i always loved elegance it just
i don't know i you ever see uh you ever
see a
a three-year-old that knows how to dance
just knows how to dance
i've seen three girls that know how to
dance it's genetically encoded in them
yeah and then i've seen 30 year olds
that took 22 years of dance lessons and
they still can't dance
yes and you know you you can't teach it
it's just in you and so
from a very early age i just appreciated
elegance
of design so when you start typing your
email address and you write
someone says your your email address is
going to be
michael saylor at
microstrategycorporation.com
i think no m sailor
at microstrategy corporate no sailor
at microstrategy corporation no
sailor at microstrategy.com
uh okay but then i said
is there any company named strategy.com
i'm like i think i'd like that one and
so i sent my
uh i sent my lawyers off hunting around
to see if if where was strategy.com
and obviously in the early days you
could get these things for like 13 bucks
and if you were smart you know you we
got some good ones for whatever the 13
bucks because
we we just figured this is cool i mean
why wouldn't you but um
but we i mean we didn't get strategy.com
for 13 bucks
but i think probably back in the day for
like 25 or 50 thousand dollars
it used to be people thought twenty five
thousand dollars for domain name was a
lot of money a lot of money
yeah the engineers go yeah i got i got
whatever
hope.com and i sold it for 27
000 and i got myself a car i was one of
the guys on the other side
like i was not like mega businessman we
were like
we did four million dollars in business
in 1994. but four million dollars a year
was
enough that you could slurp up you know
a number of 25 000
assets so i i don't know the exact date
but between 94
and 2000 we started getting interested
and we got strategy.com
and i you know i still have the email
address sailor at strategy.com
and i thought that was kind of cool and
you know because i typed
by the way i just thought the tyranny of
the keyboard
was an issue so i didn't want to type
more characters than i needed to type
and it's pretty obvious to me that
strategy.com was better than
microstrategy.com
so then we went on and we thought well
doc i mean everybody was dot com back
then
we didn't think about dot i o or dot id
whatever i mean those came later dot d e
or dot you know fill in the blank i
thought well it's kind of obvious
everything's a dot-com behind it there's
a word in front of it
we're english i happen to be you know i
spoke english i didn't speak portuguese
i didn't speak chinese not i wouldn't
know how to buy up all the
portuguese german french translations if
i wanted to
by like fast forward 20 years english is
the most important language
in the world economy and over the next
20 years it emerged to be the 800 pound
gorilla of all languages
so english and dot com became the
dominant
logical domains for economic commerce
i got i was lucky if you want to be
global it was the only choice you want
to be global
there is no other choice i would say i
was lucky to be born an american
speaking english at and come of age
at the time i did like coming out of mit
when the internet was getting invented
and starting a company when email was
getting
commercialized just right place right to
enough money enough money to be able to
buy up some
stuff but uh you know not enough that i
was distracted chasing after
other macroeconomic issues so right
place right time
and uh you intuitively understood that
shorter was better you intuitively
understood
the function of these things what they
were going to represent
and that if you wanted to conduct
commerce online you needed a place for
people to find you and it needed to be
intuitive
it's it started with
give someone a memorable email address
like what what could be more memorable
than
michael strategy.com or sailor
michael's even better than sailor right
because
sailor there's multiple missed type
exactly oh so
well there were these hurdles can you
type it
that's the first hurdle oh that's a big
artwork a lot of people have domains and
they have complicated characters and you
couldn't type them
and the second hurdle is can you spell
it
and so a name like hope
or a name like mike or a name like like
uh wisdom it's likely you're not going
to misspell it
and then the third hurdle is
can you remember it because i want to
meet you in a business meeting
or whatever i want you to be able to
contact me
it's the principle that pre was the
precursor to this
is uh vanity license plates and vanity
phone numbers
it's like well mike what's your phone
number i'm like 703-444-4444
oh i get that yeah
or better yet four four four four four
four
four four four four right people paid
money
for a lot of money no a lot of money and
and you know it's interesting that you
bring that up because
uh i have a client that that is their
business there's vanity phone numbers
and
uh those things are still selling for
huge money
huge and you know people don't blink an
eyelash
you know it sort of just fits into the
premise that i believe you know we're
still
really in the infancy of this whole
internet thing and
you know we got hired by uh you you
probably remember hooked on phonics
remember hooked on phonics works for me
dia1800 abcdefg
so we got hired by you know they went
bankrupt they got sold to a pe firm
they stripped out the assets they hired
us to sell the hop.com domain name i
sold that to a french airline called hop
and then i had this this 1-800 number
they had a whole portfolio of 800
numbers
but the best one was the 1 800 abcdfg
and that was a lot of fun to try and
sell
and ultimately i sold it to a lawyer and
he said yeah i'm going to slap this
thing on a billboard
everyone that drives by at 65 miles an
hour they're going to remember 1 800 abc
efg yeah it's very easy to remember
you've only got 10 seconds
yeah like like for example you couldn't
market a phone number
9 7 3 1
nine four three
you know because people are watching
their car
so if you and by the way it's like a
high frequency thing i'm gonna give you
one second and i
you know i want you to remember this me
at home
you know yeah something like that are
you not gonna forget
in the early 90s um
these domains were handles to email
and so that was the first usage and we
didn't contemplate any other
but that was enough because we thought
email was going to replace surface mail
and
and uh we wanted to handle and then
around 94
people started working on this internet
thing and by 96 it was kind of
you know i'm i'm sitting in northern
virginia and
you know you you net was coming out of
northern virginia and
you know and uh and all the domain
registries and so
some of the earlier more uh innovative
people are just social friends of my
friends and they come to my office
they're pitching me on this internet
this web thing yeah i started looking
and i realized oh well so now
microstrategy.com
can be our website and then i'm like
well i'd rather i got another reason to
type it and that was before google or
anything else right it's like
how do you find this thing so now
domains became a handle
to a website and i think that kind of
kicked me from low gear
to high gear i'm like okay okay
now i want to go by and then like
over the you know i sent guys off on a
um
on a hunt you know and i was like
find every english
name that i can put a business on so by
1995
it was very evident to me that these are
awesome assets so we went and we bought
angel
i mean angel like it's like god-like
right i mean i think
i couldn't believe god but i mean i
thought angel is better than god god's a
little bit presumptuous whereas
yeah and then we bought alarm
and then we bought alert and then we you
know we bought strategy we bought wisdom
and we bought
courage and we bought hope where
we bought we're and we bought glory so
we're buying
positive english words with a positive
with a connotation then we started
working on names and i
yo i thought go by michael i'm michael
sorry about michael and then i like and
then and they kind of they go
hey we actually found a dude that'll
sell us mike you know what
yeah i want that so
i'm lazy my you know four letter word
you know that michael michael and a lot
of people can't spell michael they could
spell mike
yeah and it's like three fewer
keystrokes
so he bought emma and william william is
my father's name
you know so i was buying my name i was
buying my father we bought
frank and uh then we bought
much to the chagrin of uh one of the
most iconic domain investors frank
schilling i'm sure uh
you know it's been much to his chagrin
that you've got break.com
i'm what i'm waiting for the right offer
maybe we'll go into business together
like creating cybernetic ai francs
and i think yeah then we picked up
speaker
i thought speaker was kind of cool
and uh you know and then they worked
those were all the primary ones
single words either one syllable or two
syllable positive connotation
names or or characteristics or
or ideas um and then we start picking up
like secondary things
you know like microstrategy in every
single
domain microstrategy.de microstrategy.f4
microsoft.it
and then we buy all these other things
that we and we bought i dream
we thought you know i was waiting for
apple
right to come and have an iphone i dream
i
yeah you know as you put other
qualifiers my wisdom my space
these become secondary and and you could
do some but i'm just not so enthusiastic
about
them they're they're just like oh my
voice we bought boys and i don't know we
must
we might have spent a hundred two
hundred thousand dollars i don't know
exactly but it was not
it was not enough money that by the time
i bought it did it even register
with me yeah like the sum total of all
of these domains
if we spent two million dollars on all
of them together
i don't think it was three million it
might have been two million divided into
15 or 20 awesome ones
so 100 grand for a piece for the awesome
ones and then
yeah picked up thousands of secondary
ones
primarily just to keep people from
squatting on cyber space
near us and then rerouting traffic
and so you know you spent
one two million bucks buying up the 20
you know
absolute lights out top-notch names tier
one right
uh you turn around you sell voice.com 30
million bucks
uh what is that 20 years later 20 years
later exactly
turn around yes
i bought it and and i huddled it i
held it in my treasury on the balance
sheet
and 20 years later i foundly found
i finally found someone motivated
but but our intent our intent was not
to sell these things that's not why we
bought them no click clearly right you
you built out angel.com you turned that
into a commercial business you sold that
to develop them as businesses and that's
what we did for the 20 years so for
example
if we roll the clock back we built a
business on strategy.com
we back in the late 90s
and it was personalized intelligence you
go and you subscribe
you give us your your interest in stocks
or whether
it was it was like we did
personalization before
google and apple 20 years before they
did
it's like i would say andrew where do
you live what stocks do you follow what
subjects
you're interested i'll generate personal
news personal finance personal weather
personal traffic
right we we had all those ideas
uh and uh and we launched a business
around it and we had
some interesting success with it
then we um back in like 98 99
i had uh i had a friend
uh and uh she told me the story
of someone breaking into her house and
she lived in arlington virginia and
she said someone broke into my house she
ran into a room she locked the door and
and she was like
hostage in her room for two hours um
you know and this is i'm trying to
remember did we have mobile phones
we didn't really have a lot of mobile
phones maybe she had a phone and she
called a friend
who eventually came two two hours later
and then the
the burglar or whatever left her home
but it was talking
horrific story and i started thinking
why can't we actually create home alarm
systems plug them into the internet
so that if she was actually in her house
she could have just put
a a motion detector would have gone off
by when you want a motion director to go
off and tell you why you're at the
office that someone's in your house
before you go
home and so i had this idea that there's
the internet thing
and then there's alarms and the alarms
are not on the internet
any you know and and okay this is not a
it's kind of a straightforward thing for
a techie to think put the alarm on the
internet
yeah that was the genesis of the idea
for alarm.com
i thought we're going to create a
company
that's going to uh that's going to allow
people uh
to to take all of their heat uh fire
detectors motion detectors glass
breakage detectors uh alarm systems plug
it in the internet
tire you use the ideas we had of like
alerts to a personal alert remember the
word alert by the way
it all ties in us to your phone if
someone goes in your house
based upon uh an alarm system
so we created alarm.com and we launched
a business
doing home automation and this is 1999
okay and you know you can read headlines
about amazon doing it
last week and google went last week
and apple doing it last week okay so
by the way this is a segway
just because you have the idea first
and you have 20 million dollars or 10 or
whatever to put behind
doesn't mean you're going to win the
market yeah
yeah being early is just about the same
as being wrong
it's you have to but the idea the
underlying theme here
that ties all this together is that you
know i i
i would argue you've been incredibly
visionary
across all of these fields that you've
sort of dabbled in
um and you know from what i understand
for some listening to some of the other
interviews at some point you just said
you know look
i focus is is my key uh
but you know what i want to dive into is
like
what was it that you know
what was the intuition that gave you
that vision
of of course we should be tying home
alarm systems to the internet
you know of course we should be creating
these you know personalized
you know call it ai call it service you
know
uh uh alert systems uh you know
what was it what why did you see that
stuff
and then you know i want to segue into
you know some of the more recent stuff
um i'm i was always a technologist first
right
by by first grade i was reading science
fiction
um when i went to mit i got another
degree while i was getting a degree in
aeronautics
and astronautics and the second degree
was in uh the history of science
and so i spent a lot of time reading
about how
science radiation antibiotics
aviation railroads transportation
networks communication networks oil
energy how all steel
gun guns germs and steel that's stuff
that
got that's all i thought about you know
from a very early age what's the impact
of all these things on civilization and
economics and like
so it was kind of it was baked into me
and of course
mit does stand for institute of
technology
i mean we all everybody i went to school
like we all
thought about how the world was going to
change based on technology so
so that on that on that point
you know i want to push back a little
bit because you know our business
media options we're domain brokerage
firm and what i do all day
long is uh and we really only focus on
let's say the top two percent of
dot com domain names and so by
definition
all day long every day i'm speaking with
the smartest
brightest most successful entrepreneurs
investors
executives worldwide everyone from you
know
amazon to you know a venture-backed
startup
and i gotta say you know a lot of these
guys they went to stanford they went to
mit they went to harvard they went to
yale
very few of them understand the
implications of some of these
technologies be it bitcoin be it
domain names you know be it any of these
sort of
uh regime changes in technology
uh paradigm shifts very few of them
actually grasp the implications and very
even less of them do anything about it
okay so andrew that that um
reminds me of something i forgot to say
while i was reading science fiction
i also stumbled across fantasy and the
most famous magazines were science
fiction and fantasy
magazine i think that a lot of people
are linear thinkers and engineering
thinkers and they just think about the
engineering
uh implications and they don't think
about the fantastical
implications so they don't the
creativity and uh
and i i illustrated this in my book the
mobile wave
you know and i wrote that in 2012 and i
wrote about
what happens when a product or service
dematerializes to software
and i think that if you're only a
science fiction fan and if you're only
an engineer
you're living in a newtonian universe
and it's
it's constraining okay but here
here's the idea you're not a
technologist
you toss a baseball
on a field it's subject to it's subject
to the universe you've grown up in the
there's friction there's gravity the
baseball falls to the turf
after about 100 to 300 feet
that's the conventional thinker now
i convert the baseball the entire
exercise
into software but i think with a
engineer's focus
called you know call that science
fiction
and i and i think well if i was tossing
that baseball in outer space
that would just keep going
that's going to go around the earth uh
forever
yeah right in a ballistic orbit you know
subject to all the
all the gravitational pull around it
okay
that's more interesting but
andrew if i read fantasy and if i read
i read uh all the fantastical things
written along with science fiction my
mind opens up a bit and i say
you know i'm gonna toss that baseball
and it's going to convert itself into a
dragon
and that dragon's gonna burn down my
enemy and it's going to
flip into a million white doves
fly circles around me they're going to
land and they're going to sing
a beautiful symphony by mozart while i
bask in the glow of fabulous
okay that's fantasy okay yeah it's the
magic baseball
it's not constrained by the by
the laws of time and space and anything
so when you think about everything as
dematerializing the software
first you say what can i what can i do
from an engineering point of view
then you say what it was a magic
baseball and uh
and so i guess most people that are
conventional thinkers
well they can't imagine throwing the
baseball through a vacuum
and if they can if they're just an
engineer and if they didn't study the
liberal arts and they didn't
they didn't you know read the works of
tolkien and think about elves and
dwarves and
and the like they can't really
conceptualize the rest and by the way
there's a very important uh there's an
important idea in the world of fantasy
okay and it's very relevant to domains
and you and you
you caused me to think about it you
triggered it it's
in the world of fantasy there's the
concept of demons
and you know and a demon will come and
it'll kill you
burn your town down take everything you
have make your life living hell
and the most important thing is
don't mention its name
what's the name of the devil right
every demon's got a name you summon the
demon with the name
they're always listening if you know the
name of the demon
you can summon it if you don't know the
you can never summons it and it will be
listening but
but lord help you if you mention that
name and so
what's in a name right we're back to
this idea
and this becomes really important in the
modern world of
of of high cardinality search and i'll
give you the example like
on alexa you know if i you know we
started with
a domain name as a handle for email
you're going to type it and you're
looking at a business card
and then it became a handle for a
website and you're going to type it into
a web browser
what happens when i have no hands and i
tell alexa
alexa google
google domain name blank google
microstrategy google michael saylor
right i have no hands i'm speaking
okay so speech is is a as a tech well
you eliminate the need for google
if you have a name that's recognizable
right you you don't you just
cut google out and say siri take me to
apple.com siri take me to strategy.com
siri take me to glory.com or hope.com
right i think this the the
semantically meaningful and very easy to
say
uh very difficult to confuse uh
these types of domain names become
critically important to
to verbal search i use the phrase
there's a word for that yeah right
there's a word for that
learn your words and um
if you're talking to an ai you could say
how many words in the english language
there's a lot the english language has
more words than any other language in
the history of the world and we keep
adding words
is that true that is true that is true
you can you can google that
there's no english lang there's no
language with more words in the english
language
the english language became the language
of science
because we invented so many words and
you need some
specialized words to describe yeah and
and it's a it's a very important reason
why the english language is
if i had to guess 80 percent of all the
economic value on earth
flows through the english language and
that's meaningful for domains
we come back to that in a second i i
could talk for hours about english
and the like but but the more important
point is i'm talking to alexa and
there's 500 000
words okay which of the
i have to remember the word there are
companies that have uh
names and their names are misspellings
yes
they try to get cute they try to get
cute and they think that they're saving
themselves money but over time they're
just
costing themselves you know in a
reputable
you know it's an irreparable leak in the
dam you know
let's take lyft right yeah is lift
l-i-f-t or is lift l y
f t and if you're talking to alexa
and you say you know i'm interested in
lift
or i'm interested you know i want to
lift it's like it created an
ambiguity and and then now you have to
spell it now imagine
creating a hurdle because this huge
hurdle but this is lost
on so many people they don't understand
that that you know you say
hey alexa take me to lyft.com that isn't
going to take you to l-y-f-t
it's going to take you to l-i-ft.com
right
and now andrew let's go back let's go
back to a basic principle
how many people on the earth today
studied english in school
because it's got at least a billion
right yeah
okay and if you're you're there's
probably a billion people that speak
english fluently
and then if you're anybody else right
seven billion people on earth
if you're anybody else that wants money
you've got to learn english okay one of
the basic principles is
english is the ultimate it's probably
more than a billion people if you think
about all of the people in the
philippines
and india in china those three countries
alone
uh never mind africa where you know
i i i don't know what the percentages
are but it's got to be a very high
percentage
that are there that learn english in
order to engage with this global economy
yeah and i've traveled everywhere in the
world and i do business just about
everywhere in the world where there's
money
right i mean lots of money you know i
don't don't sell
cheap software it's expensive but but
you know where where people can afford
to buy it we do business
and here is what i observe have observed
if i go to
a non-english speaking country
those people that speak english fluent
if you're a cab driver
and you speak english fluently you get
paid triple
i'll hire you for triple what the in
with the cab driver that
that speaks the local language page if
if you're
uh any kind of white-collar worker and
you speak english
you're you know in china the
differential between
someone that knows how to code software
and speaks english and someone that
knows how to code software and doesn't
speak english
is easily a factor of two maybe you know
so if
every kid in america just to i mean
my assistant makes three times what the
average wage would be
for her you know uh demographic
uh simply because she speaks english
well
and otherwise you know she's gonna do
the same job somebody else it doesn't
require an english speaker and she's
gonna earn
a third i mean we could i i don't know
the exact number but i think that the
uplift is somewhere between
2x and 3x on average
everywhere on earth in some places it
could be 5x to 10
if you're if you're in difficulty and so
imagine if we told every kid in america
that if you spoke spanish we would
double your
wages at age 22. what if i told you i
was going to triple
your salary at age 22 if you spoke
spanish
yeah i think happens next right a lot of
people speak spanish
by the way i i live in miami beach and
there's an economic benefit
to speaking spanish in miami beach
because you can
you can manage and acquire uh labor
and products uh services products in
england and spain
you can hire people to speak spanish and
they'll work for you yeah or you can
sell to people
so on both sides of the transaction you
speak spanish and that's
there's a lot of americanos that grew up
speaking english and they make spanish
their second language because they have
an activity
so so english becomes that incredibly
powerful thing now i
there's got to be a billion but maybe
there's billions of people that have
taken it
but here's another one uh i have a
a sailor dot org free education for the
world uh that's
much if you go to sailor.org we give
away education we're trying to give away
a college degree to the entire earth for
free
we've got uh we have 500 000 students
so far have come wow 70 000 students a
quarter
and what do you think's the single most
popular course we offer andrew english
is a second language
english esl english is a second language
you nailed it
the most popular course in the world
across everywhere everybody wants to
learn
english as a second language because
they want
the money right the economic benefit
and i could boil it down to if you sell
anything in english
you're going to get paid more if you're
purchasing anything in english
you're going to buy it for less english
is the most liquid
market now just to highlight that very
clearly with domain names yeah i want to
give an example then i want to come back
to one of the first principles that we
were discussing so you know spanish
spanish word right so spanish
second largest uh or even it might even
be most spoken language in the world
uh but certainly not the greatest
economic benefit but you know a spanish
domain name
you can have uh uh you know we owned
veda.com v-i-d-a
vita.com life in spanish very powerful
good if you understand you're
really good right sold that for a lot of
money
but at at best a tenth
or it could have been a hundredth of
what the value of
life.com is even ignoring
the ip that's been created by life
magazine and and the media enterprise
but you know it just is what it is the
the economic benefit of life.com
is at a minimum 10x and potentially 100x
greater than the economic benefit of the
same exact word
in spanish both have four letters you
know very easy to spell
the you know consonant vowel consonant
vowel you know all the same attributes
other than one in spanish and one is
english yes i want to come back to this
idea of vaporization of everything
because i believe fundamentally my my
thesis on the value of domain names is
that domain names
are the proxy for commercial real estate
on the internet
and i you know you said something about
how you take everything
and and basically you take it from its
physical form
vaporize it turn it into software and
you're creating
you know you're unlocking just
tremendous amounts of value in
attributes that didn't previously exist
and so i think you know we're witnessing
this implosion of commercial real estate
um and i believe
whether you agree or not that that value
that's being
you know uh displaced from commercial
real estate
is being replaced in the digital real
estate
and in the digital economy
what do you think do you think that that
same logic that you're using
from um uh you know physical economy to
you know software economy does that
apply to domain names is it
the physical real estate being vaporized
into
digital real estate okay andrew
i i would use the word dematerialize
because it's because i like it when my
superheroes dematerialize and they walk
through walls yes
when they vaporize it makes me a bit
nervous yeah
negative connotation but uh but i think
that the
the theme for the last you know
30 years but certainly for the past 10
years
is the dematerialization of everything
and so apple can be explained as the
dematerialization
dematerialization of every mobile device
your camera
your phone yes you know your
your uh your video recorder your
television they're all just demon your
books they're all demons
your magazines they're dematerializing
onto an apple device
and um facebook is the dematerialization
of your social relationship exactly
the conversion of an intangible into a
tangible
yeah in the form of software and uh
you you see this you know amazon is the
dematerialization of the retail
storefront
yes right into the amazon store
uh bitcoin is the dematerialization
of bricks and then
digital gold and then just anything
that's a store of value
property as value dematerializing and to
coin
domains are the dematerialization
of right now commercial real estate
like uh i i don't you know if you look
at commercial real estate or commercial
and yeah commercial real estate for the
most part dematerializing into domains
and if you take an example obviously
you know you see 90 of the retail stores
going away and you have to find them on
cyberspace and
yeah everybody just thinks i can just go
find them at amazon
and in order for amazon to dematerialize
all of those retailers they had to
they had to enter all those categories
so any category that amazon
couldn't enter legally there's a lot of
categories that
they can't enter legally or technically
or logistically
then those exist as their own uh
businesses and they have not been eaten
by amazon
but if amazon could do it they would do
it and that's definitely their intent
now if if you look at just what's
happened in the past
six months we're going through what i
call a virtual wave
that's what comes after the mobile wave
and the virtual wave is
is the dematerialization of
most most of our traditional sales
marketing and services techniques
in in the world if it could be
dematerialized
it got getting dematerialized so in our
business
80 of our marketing
got dematerialized to either
streaming on-demand videos on the
website
or it got de-materialized to zoom and so
zoom is the equivalent of dematerialized
sales i'm having a meeting with you
one-on-one
yeah but dematerialized marketing is
like you're gonna take this record this
uploaded to the web and thousands and
thousands and thousands of people gonna
have a meeting with the two of us
they're gonna be sitting in the room
so you know the idea that you're gonna
three years ago you might have invited
me to to lisbon
so that i could give a speech in front
of 500 people in a room
and it would have cost everybody half a
million dollars to participate in that
and this year you're going to invite me
to a one and a half hour conversation
that cost us both a nickel
and you're going to publish it and maybe
it'll stream to 87
000 people and we're just keeping the
marketing money
however the value creation of that is
just
i mean that's what an entire
conversation in and of itself but it's
just like
okay so you know you didn't fly i didn't
have to pay for
you know you to come as a speaker cover
your costs we you know all these people
didn't have to buy a ticket
come sit in the room you know we weren't
limited by space we weren't limited by
time it was like
all of this stuff just got
dematerialized
and instantly created just an immense
amount of value and now
and now the question is how do my
customers get to me
if if i can't go face to face to them if
i can't have a symposium if i can't go
to a trade show
i can't knock on their door and and by
the way
the the first answer is oh yeah maybe i
had to do some of this youtube stuff or
maybe i'd do some google stuff or some
facebook stuff
but let me tell you andrew i have spent
20 million dollars
in 12 you know a matter of 12 months
i've blown through 20 million dollars
buying facebook and google ads
and got nothing yeah
blown 20 million dollars into the toilet
right
like the amount of money i spent buying
digital advertising it's horrific and
and and painful and and
then i start thinking well i can just
post stuff on youtube but what if they
take it down
okay so is bank of america or you know
is any brand is amazon going to use
youtube
and google as their distribution channel
and the answer is
you need to own but using someone else
as your distribution channel
is a terrible idea it is like paying for
a day by day week by week lease
on someone else's real estate to set up
your pop-up lemonade stand
yes you don't own the data you don't own
the relationship
you can be turned off at any time
welcome to the cancel culture right it's
like
all of these things are dovetailing uh
you know into into my pieces it's like
you wanna you wanna build a brand new
all these influencers like
you know okay great you know you got 100
000 followers on instagram or on twitter
or whatever it might be
that's great right tomorrow morning you
wake up and they just shut you off you
didn't like what you just had to say
right somebody somebody complained and
that's it you're over
and now what right now if you were
taking those people and you were driving
them to a property that you
own at least a good portion of them are
going to be sticky
and now you have their contact you got
an email address you got
you know the data you got the
relationship they know where to find you
when you get turned off
i think people have rediscovered the
criticality of owning their own domain
if you're going to do business
i don't on a for if you're going to do
business in the virtual age
you have to do it you have to sell
market and service
all your product and all your value
proposition through your own domain
yes and you need the email of the
customer
email has become paramount more
important than ever because
you can bypass every other mediator
facebook twitter
google you know at microsoft everybody
at linkedin
everybody under the sun can cut you off
but if you have the email
and you have that relationship they
can't cut you off
so now you just realize much to your
horror
that if you've got a corporate name that
no one can
spell no one can remember and no one can
type
then your customers can't find you it's
like taking
your bank branch and putting it on the
panhandle of alaska at the end
of a road you know lacking that last
bridge
yeah or let's put an obstacle course in
front of the front door at walmart right
like
yo here we're going to let you park
about a kilometer away and then we're
going to create an obstacle course
before you're able to enter the door
you know how many how many of your
shoppers you're going to lose
i think it's and it was but it was
always evident that walmart was
a 20th century name and brand because
they spelled it
w-a-l-m-a-r-t
and so if you were to ask a focus group
of a hundred people
to go to walmart.com they would have all
spelled it differently some with the
dallas
little cur some with the space some with
some double l
and you get and so eventually they
realize they should just go with
w-a-l-m-a-r-t but even that's
not nearly as good as picking because
walmart
is not a name not now i want to go back
to a point we skipped over
when your first grade teacher spanked
you
for misspelling your words and then your
second grade teacher
spanked you for misspelling your words
and then you got that
12 years in a row how many
hours do you think have been invested in
this civilization to teach
the current 1 billion richest people to
speak english
how to spell yeah would you care to
actually
estimate finally let's turn it around
eight hours eight hours a day
you know 12 hour uh 12 years it's a lot
of it a lot of hours
those billion people spent two thousand
well let's
say one thousand hours a year times a
billion
so they spent a trillion hours
hours times 12. yeah
so violate maybe times 16 but let's say
times four
12 trillion hours were spent
figuring out how to spell the name
properly
and then i used to get a kick out of
these idiot
marketing consultants and they would
come in
and their idea was yeah your name is
strategy but
but we can't trademark strategy because
it's been an english language for 500
years
and it's written in 100 million billion
books so we're going to
spell it s-t-r-a-t-e-g-i-i
yeah you know i'm like are you
thinking you mean
yes it's in a billion books and a
trillion hours
got spent teaching everyone with money
how to spell it
this way and you want me to launch a
company and i will not name the
companies but andrew
you can go and find all the companies
who came up with these unique
lift their cute cute names cute names
misspelled but what you're doing is
you're fighting against 12
trillion hours about doctrination
and you have you know what you're saying
it's very effective
flip that right it's like yeah you know
if you launch strategy.com i'm staying
with that example
you're a household name on day one day
one
day one every single human being on
earth that speaks the english language
knows your brain okay now andrew i want
to tell you something else funny
this is like it was just it's just so
obvious in my court if you'd ask me at
age
three does it make sense to misspell
the name of the you know the word so i
could mark it at it i would be like
no no not so obvious but listen think
about this for a second i
i used to get these fights with these
marketing consultants like someone wants
to spend a hundred thousand dollars to
tell you how to misspell your brain
yeah and trademark it and that by the
lawyers would back them up like
okay get the lawyers of the market
you are out of your mind to spend 100 to
buy strategy.com
you must be out of your mind you can't
spend 100 with me to misspell it
and then spend 100 million dollars on an
ad campaign to market a misspelling of
an english word
but but andrew i just want to tell you
like like this is the ultimate
irony that was before you know i knew it
was a bad idea when you had to type it
right because 95 percent of the people
can't
type you know disambiguation you know
it's hard to type complicated words and
it's and it's really hard to type
words that are misspelled you have to
look at them
and type because you're learning them
for the first time yes
but this is the joke andrew like this is
the big one right this is the crippling
one
when apple and google got smart enough
and microsoft
finally got their software to be magical
the software won't let you misspell
words yeah so i start typing
your misspelled f'ed up brand
and it keeps auto correcting it back to
right english yeah i do it three times
you just get there
but sometimes i just can't get there
andrew
yeah i can't give up try on your little
mobile phone typing a misspelling
into the web bro and it keeps kicking
you out
and so these guys outsmarted themself
by a long shot because and by the way
think about it if there's 500 000 words
in the english language
you really got to invent a new word i've
seen companies
i'm not going to name them do i want to
embarrass anybody i've seen
companies that actually took a positive
english word that that was uh a virtue
and they misspell it like in some cute
way
so that they trade market yeah
the if you go on google and you and you
type in the word properly you get
175 million hits it
like it hits it resonates
if you go on google and you type their
name
the way they spell it well halftime
google says tries to auto correct you
and take you to the other place right
wrong
did you mean you must have made a
mistake trying to go yeah
right you must have been but if you if
and then if you
say no and you deny and you misspell it
and you type it
you get 1.7 million
hits which means that the word is 100
times
less popular when but and these are
companies with a billion dollars of
revenue behind them
or billions of dollars of revenue it's
like
that you know it's like the brilliance
of
okay of uh i have a name that is
impossible to pronounce he
who you cannot pronounce well that's
real
great but how am i supposed to market
you on my radio show yeah
yeah so so you know
this is a great segue into uh you know
voice.com easy easy
name to spell you know just phenomenal
massive implications from telecom to you
know giving people a social voice which
is ultimately what it's been used for
now
or will be uh you know so many different
avenues to go down to commercialize that
name
um when you sold voice.com
a little over a year ago uh when the
announcement came out we were actually
all
uh us being the domain industry here in
lisbon we're
celebrating namescon the the annual
domain conference
and um uh frank schilling
the guy i mentioned earlier who's
probably jealousy doesn't have frank.com
uh was up on stage with somebody from
godaddy
and you know they started talking about
uh the voice.com sale
and as frank so correctly said uh the
only way to sell a domain name for 30
million dollars
is to say no to 25 million
and so i want to understand your mental
model
around value how do you assign
a a numerical value to a domain name
i want to you know first as a seller and
then i want to talk to you a little bit
about you know flip it on you and talk
about it as a buyer
um so so
interesting uh clarification or an
inside fact
i didn't say no to 25 million i said no
to 22
million yeah yeah that was the exact
number
and and uh equally impressive
well and the way i said it was i won't
take 22 million
my number's 30 million but i will talk
to you
and explain to you and so that you know
at the 22 million dollar point i
agreed to meet with the buyer and
explain to them why it was
worth more my second observation
is is again when i buy these things to
sell these things we buy these things to
build a business on these things so it's
not
not our our idea to sell them i'd much
rather
uh commercialize them but uh
when somebody throws 22 million on the
table you know you have to make a
decision
of you know what is this thing worth to
me
what's the opportunity yeah when we
think about
you know what kind of business could be
could be built on these things and how
valuable
they will over time i you know one of my
uh most simple frameworks is
well i mean first you start with the
economic density
in the english language and compared to
every other language
and i think the conclusion is if you
stack up all the languages
70 to 80 percent of the economic density
in the world is
is in english it just and by the way i
mean
if you look at the there's this western
net which is western europe united
states
anguish us dollars convertible into
euros running on american
us technology the internet tcpip
right dominated by big tech that
westernet
is something on the order of 75 of
everything on earth right and then
there's like
china to get their own the china net
yeah
yeah so that everything kind of you know
falls off
so first of all you look at that and it
and english is the surrogate for the
westernet the second thing you ask
is what's the economic density in the
and the actual domain dot com
versus dot d e and that's another long
tail where i think
75 you have to look at the economic
density of everything
we've done the math by our estimates and
by our
uh uh you know the criteria that we're
evaluating
we say you know i'm looking at names
that
most people would argue are worth 25 000
or 50 000
or more right and everything else is
sort of
circumstance and we believe there's
roughly
50 000 domain names that have that
inherent
value that's it 50 000. 8 billion people
on earth
i don't know how many businesses 50 000
english
domains which have an inherent value
yeah
it's not that much i mean you're right
there aren't that many that are really
valuable and that's because
once you once you discard or once you
focus upon the 80 that's english and
then you realize
something like 80 is in the dot com
domain because of google.com and
amazon.com and trillions of dollars that
have been ingrained into the public
and and and you realize that's the
gravitational pull and then you count
the number of clicks and then
the amount of traffic going through
those
dot com domains now the question is
you know to the left of the dot com
what's the word
and common sense says you want it to be
a short word with positive connotation
that's spellable
yeah so it's either a it's either an id
an idea
or it's a place or it's a thing or it's
a person
you know and michael j saylor.com
not nearly so valuable sailor.com
a lot more valuable but michael.com
michael was like either the first or the
second most popular
name for men before by the way when god
is busy
when he's busy in heaven michael takes
over
right miami's the arch angel in the
entire christian
ethos he's the number two guy in heaven
it's a pretty important but it's an
important name 2000 years ago
it's been an important name and it and
it translates as the most important name
in every other
language right and there's michelangelo
and there's michael jordan there's a lot
of michael jackson there's a lot of
michaels but ultimately michael the art
change was pretty important
and so and emma the ultimate matchmaker
in the jane austen book
is like every girl grew up thinking emma
she's the she's my hero right
so you want to you want a name that
everybody remembers it resonates with
everybody and it's positive
yeah you know i think you know as an
aside
when we when we sold voice for 30
million dollars i think we beat
like it was like sex.com that was 11
million or something yeah
i'd rather sell points than sell
i get why it went for so much but but
you couldn't have sold sex.com to a
legitimate
global 2000 company with a hundred
billion dollar
and balance sheet end of the day i'd
argue that it's overpriced because
as ubiquitous as the word sex is and as
you know
you know ultimately what you're trying
to do is create you know an emotional
response with any of these branding and
marketing taxes right so
you know it got that but very hard to
commercialize
right porn is free i mean you know very
few people paying for it so
tough names i think to justify that
price the issue is what
you know what brand could you put this
is
domains are real estate and cyber space
and they're really like
a block on central park
in manhattan right like but the thing
that you
realize if you travel around the world
like you start by thinking
every state is equal to every other
state and i got to have a sales person
in every city in america
and then you go to new york and you
realize that half of everything in the
country is in new york is in new york
too
like okay you don't really if you if
half of your sales force was in new york
and the other half was spread around
everywhere else yeah
that would be economically rational and
if you look at the value of real estate
it's like oh
half of all the real estate value is in
new york city
so this is like owning you know
all of new york you know on central park
if you own you know some of these words
and if you go back to your 50 000
words right there's probably like 50 000
blocks
or maybe your 50 000 words are like
the most valuable one block in london
new york
separate the most valuable cities now i
i'm going to give you a um a more
technical way to
value these things the way that i i do
it great that's what i want to hear
you give me a word uh
[Music]
voiceofthepeople.com
and i go and i and i start to google in
quotes
voice of the people on google and i
count the number of hits
and that'll tell you how frequently
voice of the people pops up or whatever
now if you go google right now voice dot
com
on google on a browser you will get 2.2
billion hits voice
not not the dot com but just word voice
just yeah just google voice that's what
i meant
yeah the word voice will get 2.2 billion
hits
yeah what you'll see is that first tier
words are first first-tier domains in my
opinion
uh get a billion or more hits on the
word
if you google michael you'll get billion
like
two billion hits or something if you
google william if you google mike you'll
get a billion hits
if you google hope you'll get more than
a billion hits
if you google words like usher you'll
get
500 million hits or you know you'll get
in the hundreds of millions
when you start to go and google esoteric
names
you can google companies that are a
hundred billion dollar revenue companies
around for 30 years and you'll get 79
million hits
yeah yeah and you'll fall below 100
million uh you can google a billion
dollar company
and you'll get 17 million hits you'll
get seven hits
and so and what does that mean well when
you
buy the word or or when you wrap
put build your business on the domain uh
say
voice you're leaping ahead of 2.2
billion
pages on the google search engine and so
there's 2.2 billion other references
in the western world and you're rising
above them
to the top to the to the very tippy top
because
not only are you going to get preferred
by the google search engine
voice.com goes to like the first page
immediately they didn't have you know
lyft
had to spend a billion dollars millions
billions
to actually crawl up to their level and
and voice goes there immediately and
that's the first benefit
the second benefit is you don't need
like as yeah as soon as i've had
here here's a here's a really great
domain
name simple rule i'm going to build a
business
i'm going to put it on a domain and
if someone hears the name of my business
for one second they're gonna be able to
find it for the rest of their life
and if i can pass that one second roll
um
michael what's your charity hope
yeah yeah michael
michael you've got a business that'll
actually tell me that'll save my life
what's it called alarm
yeah you know michael like something
alert
okay like one word once one second
and i will i will bypass google and
remember it the rest of my life
because my third grade teacher wrapped
my knuckles when i spelled
wrong and and so we're tapping into the
zeitgeist of the
of all of western civilization with that
brand and if google ever goes out of
business and if
and if if anybody ever decides they're
just going to suppress you down to page
37
on the search results which is what they
do right and you can breathe you have
oxygen too
yeah exactly that's exactly right it's a
snorkel right
it's a snorkel in the ocean of google
and
uh you know for lack of a better analogy
but that's exactly right it's like
okay you want to push me down well all i
got to do is market outside of you
and i got a direct frictionless
point of contact with my customers and
potential customers
and andrew there's another word that
comes to mind which is pristine
people have described you know who owns
pristine.com
who me really
yeah pristine.com and flawless.com
okay you're my hero now yeah
i i was laughing because your interview
with uh raul
um you know he kept talking about
you know bitcoin is the most pristine
collateral on the planet
which i 100 agree with and i was just
laughing because
you know i think you said 15 times the
word pristine between the two of you
and i was like yes christine.com
yeah so it's a beautiful word and and
it and it's relevant and and how you
think about domain names
because when i tell you
i have um i have an offering like google
voice
and and the way you get to it is you
type
voice.google.com or maybe you type
google.voice.com or maybe you type
googlevoice.com
or maybe maybe it's google.com
or yeah and then when i create a sign
and the sign is like
voiced by google or google voice or it
breaks that design rule because there's
something you could take away
when i just have the word voice
dot com the way that the human mind
works
and you know the way we've been
conditioned is is
human beings they suppress something
which is constant in their environment
and they focus on the signal
the signal is voice the dot-com
is understood and expected and if you're
not
if you're anything but the dot-com you
are
encumbering your brand because you
cannot say
my brand is voice because you're on
voice dot io so your brand is voice dot
io or get yours or
voice or google voice or whatever you're
encumbered
if you're not you're encumbered yeah
you're odd
and confusing yes and dilutive
and so this is a mistake for google it's
a massive mistake
a company with a hundred billion dollars
in capital
and they and it's worth a billion
dollars to them
to own the word voice and then and
they're not
and they're oblivious to this because
first of all
it's they're just odd and confusing
they're confusing their customer they're
diluting their own brand
it's bad for they're diluting a billion
dollar you know 100 billion dollar
google brand
they're diluting the voice brand and and
they're uh they're imposing on their
customers
and and by the way it's inadvertently
the only way
to get to google voice is to go through
and if i happen to use another search
engine
like you know microsoft's being or
something like that
now they're at the mercy of other search
engines you know
and and it's so silly it really is it's
an ego thing
you know we've had a lot of interactions
with google and the way that they think
about domain names they just basically
their their opinion is we are google we
don't need the domain
and my point is well you know the number
one rule in e-commerce
is you need to create the least amount
of steps
i mean i would love to know how much did
amazon's revenues increase when they
introduced the one-click buy
and the reason is because you reduce the
amount of friction
between what somebody's intent is and
the outcome
and so if my intent is to find google
voice and i have to go okay i go to
google i type
voice now i see a link i go to there now
i log into my account at google
and then i'm presented with 100 icons
and i got to go scroll through them and
i click on voice
it's like you know it's as useless as
you know
phone apps it's like well phone apps
were great when there was four apps on
my phone now there's a hundred
and now i gotta go hey siri can you find
this app for me because i don't feel
like scrolling through seven pages of
apps
you're just yeah you're you're diluting
the brand you're diluting the experience
well yeah i mean it happens because
they're engineers
and maybe they didn't get their liberal
arts degrees because
what would william shakespeare say yes
right what's in a name
what would william shakespeare say what
would any poet say
what would virgil say what would you
know
any of them would be shuddering in their
grave right now
but i get another kick out of it i mean
can you imagine the hilarity of it when
you're on
amazon alexa trying to ask alexa to get
you a google
voice account
yeah it's just it gets it just gets so
complicated so
so less the the elegance of the word
that by the way you know people talk
about
again we talked about bitcoin being
pristine collateral
and a single word domain is pristi is a
pristine
domain bitcoin is sovereign
immortality in cyberspace
the idea is you put something into
uh you know into a cauldron of encrypted
energy and will be there a hundred years
pristine
it's not going well a domain name
digital sovereignty
it's sovereign it's immortal sovereignty
for your brand
and um if you it's it's like i
i own i own the best restaurant in
manhattan
and i make a i make 10 million dollars a
year
on and i have you know this restaurant
on central park and everybody loves it
and then my landlord comes into my lease
and says i see you're making 10 million
a year i read about it in
whatever journal and so your rent just
ramp up eight million dollars
i'm gonna leave with two million dollars
of the cash flow the other eight million
hey two million is better than nothing
and our choices give up
50 or 75 of your cash flow and by the
way
they may be like i'm just gonna take it
all i mean i liked what you're doing 10
million a year
and so i'm setting up my yo-yo
restaurant for 10 million a year
and you're out and you're out people
know where to find the food
you know they don't care who the owner
is you're out go
you know move to the bronx any good
businessman
or woman would look at this and and
they it's like you know when you're
three years old
you either know or you don't know it's
like i'm gonna
i'm going to invest all of my life's
energy in building this business i'm
going to buy the dirt
underneath my building if that matters
if it like if it doesn't matter if if
you're selling insurance online it does
you know
real estate and whatever real world
doesn't matter
yeah but if you're selling real
insurance online real estate in
cyberspace
matters a heck of a lot sure does and so
if some people got it early right jeff
bezos got it 20 years ago he figured it
out
other people figured out a little bit
later some people have figured it out
but then they screw it up like google
kind of got it with google but then they
screwed it up with google voice
and now everybody in the world you know
is getting this
uh lesson you know post pandemic
if you didn't quite figure out that you
needed to sell and market and service
all your stuff through your website
yeah let's let us put it a different way
you're not allowed to do it any other
way
if you wanted to and so maybe you didn't
want to
maybe you didn't think you needed to
welcome to the world if you don't have a
choice
every as mike tyson so eloquently said
everybody has a plan until they get
punched in the face
so this is a great segue you you said
something another uh a
great analogy that you made uh in the
interview uh i don't know if it was pop
or dro
uh but you said that uh bitcoin
you know by the way right uh
big news first ceo in the history
uh of public markets to take your
treasury and convert it into bitcoin
right
um whether you like bitcoin or don't
like bitcoin
uh you know that's a conversation better
served on on some of these other
interviews you've done
but it's you know for me
crystal clear you understand it and i
think your track record of being
ahead of the game on all of the things
that we've already discussed here right
you made the analogy that bitcoin
is the steel framing of this new
economy in the same way that builders
who used to build with bricks and mortar
in europe or with wooden houses in the
united states
and that was great until people wanted
to go past
two stories or five stories if you were
stone or whatever it might be
but suddenly the invention of steel uh
allows you to build a hundred story
building and that was a phenomenal
analogy that really lit off a light bulb
in my head
and you know uh of course
the builders who build in brick and
mortar and of course the builders who
throw building
uh uh wood are gonna push back and they
said well you know this steel thing
is untested and we don't think you
should do that it's like
straight out of iran's atlas shrug you
know
hank riordan invents this new form of
steel it's an alloy it's
far more durable safer etc but all the
other guys in manufacturing railroad
uh uh uh ty say oh no this is unproven
you can't do that
you can't do that we we gotta get the
government to ban that right
the bitcoin comes along and it
completely disrupts this
this fiat world that we that we lived in
and in the same way that steel disrupted
wood and bricks and mortar
and i heard that and the light bulb that
went off my head is this guy's spot
on and the point that you forgot to
mention is that
that steel framing needs a foundation to
be built on
and uh exact matchbrand.com
is the bedrock foundation on which you
can build that
hundred story building if you try to
build a hundred story building
on a foundation made of sand
you're not gonna last very long and i
think that that is an
absolutely crystal clear analogy
because if you try to build amazon on
you know
try amazon.com go amazon.com amazon.io
amazon never gets to the point they are
today doesn't happen is that
do you do you think that's a a a a fair
extrapolation of your analogy
yeah i think i think it is a very very
good metaphor
a great domain name in the dot com
english sphere is like having
a lot having clear ownership forever
of one or more city blocks
in manhattan built on granite right
great great is it's not dirt it's
granite right
yeah grab it it's bedrock what you want
is a rock solid foundation
and a deed forever to that and no one's
going to take that away
that the likelihood that someone is
going to change
the meaning of pristine in the next 100
years in the english language
likelihood that they're going to change
the connotation of hope
for a billion people in the next hundred
years
impossible it's just not going to happen
so
so uh i think that all these businesses
as they all dematerialize their products
and services
then all of their traditional sales
marketing service storefronts
all of them dematerialized to cyberspace
if you want sovereignty in cyberspace
you must own your own domain and of
course everybody gets the fact they got
to own a domain
just most of them have a garbagey bad
one by the way
i'll take another i'll take one more
example here which is um
ibm ibm spent it must have spent
billions of dollars marketing watson
i mean everybody heard of watson watson
what's the future of ai and the future
of business intelligence the future of
everything for ibm
ibm never bothered to buy watson.com
i don't know i actually didn't write for
the brand sell it to them and they
didn't want to buy it
i it just it was like uh i i don't
when i google it when i google it it's
like a pharmaceutical company
that owns that doesn't use it it's got a
warehouse and i thought
you guys spent billions of you put
billions of dollars of
effort behind commercializing
a product offering on a domain
space that you don't own and now you got
to pay
google to get you to the top of the word
in the search engine
it's like renting obscenely expensive
real estate on it's just here's one
that's going to blow your mind
the remnants of the original john paul
getty company
uh is a real estate investment trust uh
publicly listed called
uh uh a getty realty and they own
getty.com
uh and they realize at some point that
they just they don't really need it
right
they're a real estate investment trust
and they're not really consumer facing
they've got you know they've been
operating at getty realty and so they
approached me and said you know
would you like to sell getty.com for us
right it was obviously first thing that
comes to mind you know getty images
massive company these guys it's like a
monopoly
on every image in the world
yeah get it getting needs that in
cyberspace and they would like to get
100 million people to go together
according to them they don't even want
to make an
offer no no
and this is the stuff this is why i love
speaking to you because
you know you get it and you got it 20
years ago you got it 25 years ago right
it's like
and i'm trying to this is what i do on a
daily basis try to understand
where is the disconnect how is it that
you
understood this 25 years ago and for you
it's so intuitive and clear
we have this conversation we're
preaching to the converted but it's like
how can there be a disconnect from this
is so
obvious i think everything that you and
i have said in this conversation is very
difficult
for somebody to dispute and then you
have
somebody like yeti images who says we
don't need getty.com
why would we need that we're getting
images what we don't need
yeti.com and by the way there's so many
other
business units of getty that isn't
involved just in images right
it's like no we don't we don't need that
and i don't even know how to argue with
that person
you know how
i think um you just got to be part
architect and part
artist you have to be well a polymath
right
you have to send you have to understand
about poetry
and liberal art read shakespeare and you
got to be an architect you got to be an
artist
like i signage you put a sign
on the side of of a building or whatever
what's a better sign microstrategy or
strategy
strategy is a better sign
what's a better sign coca-cola or coke
if you put
coke on that it blocks and and if you
look at a brand
you want four letters generally because
four letters is about the minimum you
can have to be unique but it's the
maximum you can have to get a form
factor
which in a split second burns into some
frame
if you ever i look at boats people like
name their boats
you know the second marjorie majesty of
the sea
and i'm like you know by the time you
write 47 characters on the side of the
it's four point font i can't read it
okay so have you you know so you wanna
i'd like to say andrew you wanna be a
good marketer
but i think there are a lot of people in
the marketing business that still think
that misspelling
a common word is good marketing idea and
so absolutely
firsthand experience i can tell you and
and they just don't have
common sense and i'll give you one more
example this is architecture
a very famous architect who will remain
name is but you would know
his name built a building at mit
and wanted to be unique and so they
built the building so it's all
curve linear there are no there's no
classic form
like uh howard rourke would be going
nuts about this and
you know in in the fountainhead this
architect this newfangled architect
who's famous and rich and makes a
fortune builds this curvilinear building
and it's like well there's no straight
line through it and there's no
rectangular
square rooms in it and nothing is
ordinary and it's odd and it looks like
spaceship
like space aliens excreted it from a
blob
you go into the building it's like well
you can't find
anything i mean if you haven't been
there you can't make it to any room
so and so if you have a million people
here going in the building nobody
everybody gets lost
and they're like yeah everybody gets
lost here we think it's kind of
everybody gets
lost trying to find where they're going
in the building and then here's a better
one andrew
i get lost because of course it does
this
and it's odd and the guy with his
intellectual arrogance
imposed this twisted thing
on people because he was bored then i
get into a conference room
and the conference room spins in a
spiral
you ever been into a a spiraling
conference room that does this
and look up okay it causes vertigo
andrew you walk into but i
i can't make this up yeah pardon my
friend
you can't make it i swear more than
anybody architect designs a building
where everyone gets
lost when they try to meet there and
then when they go into the conference
room they get vertigo
and i'm not lying you fall down
on your head you literally get vertigo
and you fall down
in the room and so i look at the tour
guide
i say yeah this is yeah this is giving
me vertigo
and they go yeah it used to be worse so
we had to come in and put these
four large posts in the room to give
people a frame of reference
yeah furniture so that their inner ear
wouldn't spin and they paid money for
a very re wealthy person paid money to a
very wealthy architect
to do this to do this like this damage
on people
now the reason that's not a non-sequitur
is that's what it's like to pick a bad
domain
it is like put your brand on a bad
domain you confuse everyone
they get lost you give them vertigo
it's inflicting harm on your customer
and if if you don't get the fact that
people get lost and fall down when they
try to come and do business with you
then i just can't explain it right give
up right like it should
the best way to communicate to people
probably is
you start to show them that in the
modern era when you type their domain
they get spell checked out
i can't ask for your thing even if i
wanted to because it doesn't work on
speech recognition
i can't type it in you get spell checked
out
nobody you know put a focus group of 100
people together guys and ask them
whether they can remember and
and use your brand in one second and if
the answer is yes
it's a good domain if the answer is no
stop
giving me all these legal
by the way what is it every one of these
guys with a bad domain
and a bad brand it's because they're
cheap and every one of them that's all
it is
that's all hundreds of millions of
dollars marketing and giving their money
for super bowl ads
and stupid magazine ads and and they
spend it with
count the amount of money to spend with
google and facebook if you have to spend
money
with google and facebook on marketing
it's probably because your domain was
weak
and if your domain was stronger your
advertising budget would probably be
falling through the floor repeat
return customers and this is exactly
at the heart of my thesis on what the
value of a domain name is
what you're trying to establish is what
is the cost of customer acquisition
and how are you reducing the cost of
customer acquisition
over a reasonable business multiple and
therein lies your value
right there's some brand equity but it's
about reducing your cost of customer
acquisition
and the repetition of that customer it's
not you know
once you acquire a customer with a
google ad
you got them to your website once and if
you have a bad domain name
and your brand doesn't match your domain
name then you gotta
spend that same amount of money to get
them back
but if you've got a sticky domain name
which which is intuitive to your
customer
whether you bought them the first time
or they came to you organically the
first time
they're sticky and they're there for
life you don't need to
keep ingraining the brand into their
mind it was a household name
day one now there's one more point
that's worth making here
because you're jogging me you're
triggering me again you make me think
things i haven't thought in a long time
because you're in the business
and i just happen to have had a passion
for the business at a point
yes word of mouth word of mouth
but it's not just that an insane
a good domain name will help your
customers come back to you
it's a good domain name
will um allow your customers to tell
their friends to come to you
yes if you want to go viral and if you
want to spread
through the ecosystem by a word of mouth
if you want people
the most powerful marketing in the world
by the way you want your customers to
send a text message to their friends to
go to you
you want them to type it in their
twitter you want them
to tell people when they talk you know
you know before we had cyberspace we
used to use
the sonic net you know the soundnet we
talk to each other and hopefully we will
do that again
sometime soon and and so
when you actually brand yourself with
the domain
that you can't spell and it gets me to
my
an interesting point which we didn't
touch on which is which is
when i say the word it needs to be
unique if you hear it and so that's the
problem with lift
i really love you know if i have a word
and there's 16 different uh different
spellings variations right but
they all sound the same then it doesn't
travel
via audio in a unique fashion
we saw about the radio test in the
domain where we call it the radio test
if you hear it on the radio
do you know how to spell it do you know
which version it is and it doesn't pass
the radio test it's not a good domain
period so this it all comes down if
you've got a great domain it's going to
hit on a resonating frequency
across all of these communication
mechanisms
and that resonating frequency might very
well be
a million times more resonant
right than than than your other idea
so i agree we could conclude that in
general our view is that
uh this has been left the domain of
marketers for the past 20 years and ceos
didn't get as involved i mean the idea
that ceo would delegate to a head of
marketing would delegate to a
a brand marketing picking agency
and by the way i've hired them in the
past and the past andrew
i've never had a good idea
or a good brand name proposed to me by
someone that does brand
name picking for living yes they always
picked
awful ones that would not resonate
that would not travel because they
wanted to be
unique unique for the same reason that
your architect built
you know they're you know and instead
and that's why
and so then we get to the good news the
good news is in the year 2020
every ceo knows they have to rebuild
their brand their product
and and for the virtual error you have
to re-wrap your
product and sell it virtually not
through a storefront
and that means they're taking over that
job from the cmo and every
cmo is figured out that they better be
able to sell their stuff off their
domain
and then the last piece of good news is
there's a lot of good domains
with great names that have not been
commercialized
and and there's an opportunity for for
these companies
that have billion dollar plus brands to
come and commercialize
on uh on billion dollar plus domains
we didn't touch on it but i didn't want
to sell
voice for 30 million i thought it was
worth a lot more i'd rather
i agree i think you know it's worth a
billion dollars
you know just like these they're they're
the market and the price the delta
between the market and the price
is at least an order of magnitude
possibly 10
orders of magnitude i think when it's
all said and done in 10 years 15 years
20 years
from now when the entire world has been
dematerialized and is now living in the
ether
you know one of these names is as you
said a
block on the park in manhattan and what
is that worth
right what is that what does that
building work 121
uh uh gap andrew it's not even that's
not even a strong enough metaphor
because it's more like having a block
in the center of every town on earth and
every town that's ever going to get
constructed
until the human race decides to abandon
english
yeah and that you know a thousand years
from now
if they abandon english and they've
and they've given up all hope andrew
when they no longer have
hope when that's important hope won't be
important
as so i think you can look out one two
three four hundred years
to every place on earth and you can say
if you have a good word a pristine
word right whatever that word is
uh and um and a people continue
to function then that'll be uh
that will be valuable and it's not it's
not an asset that can be impaired by
a municipal politician or policy
a state policy a federal policy
a global policy a lot of real estate's
impaired assets right now for this
reason
but cyberspace is cyberspace and
it's a different thing and it's uh
it's a magical thing right you can
create magical
like like yeti images they ought to be
selling
or someone like them they ought to be
selling art
digitally into a billion households
at ten dollars a month and it ought to
be a hundred billion dollar a year
business
selling digital art rights to display
your art
on your wall and that's just gonna sit
on art.com
right or some probably art.com is better
than
getty.com for that matter i think
art.com is one of the three to
five most valuable domains in the world
yeah so we're we're we're uh
united eye to eye i want to be i want to
be conscious of your time
uh but there are so many topics still
that i'd love to dive into
but we'll have to bring you back on uh
uh unless you want to continue i'm happy
to go as long as you want to go
but um you know there's the whole
concept
we can wrap up any in the next 10
minutes
you know there's this whole concept of
uh you know the decentralized dns
you know which is sort of ties in with
with you know with bitcoin and crypto
and
you know we're moving we're
decentralizing money we're
decentralizing
you know sovereignty and um
it makes sense to me that the dns the
root zone should ultimately maybe be
decentralized
you know there's problems with sort of
you know these mechanisms for dispute
um you know once you've got it if
there's no mechanism to dispute and
somebody's got a trademark and they've
got legitimate rights and interest into
that name and they
they miss the boat whatever you know
there should be some mechanism
i'm not sure how you solve that
governance problem but
there's a lot of smarter people than me
working on it um
are there any other existential threats
that you can think of to domains
and even more importantly you know
being early in everything you've done
what
can you think of even just one use case
for domain because i believe the utility
of domain names
is going to expand exponentially i think
that you know it's going to be
geo-fencing it's going to be identifying
physical objects
in the digital world just in the way
that it identifies a company in the
digital world now
i think the whole pseudo-anonymous you
know
society will move uh you know will be
represented through domain names
um but are there any utilities that you
you can imagine have you have you
thought about this at all
on on on uh commercialized utilities for
domain names in the future
you know i i'm i'm not uh
terribly concerned about you know the
the underlying
ownership mechanics of domain names
right now and the need for
decentralization i think
it may grow as an issue over time but
uh but the body of law is pretty settled
and i
and i i don't see they have the same
kind of regulatory
uncertainty and ambiguities that that
are threatening to certain other
businesses yes
i i think ultimately
you know um what's missing is we need a
lot more education
for uh for rank and file executives the
ceos
and the cmos of the world uh
and the c and the investors i think that
for the most part people just don't
really
they don't understand it and the and
the number one thing we can do is
educate them i remember
i remember talking to people 10 years
ago i talked to people on wall street
about apple stock or apple
and they just wanted to they're always
like well apple you know
well as soon as it goes up we're going
to sell it and buy some
hp and ibm so you don't get too much
exposure to apple
and they and their entire businesses and
they existed to sell tech when it got to
be too much of your portfolio
and sell apple when it got to be too
much of tech and they thought that that
was value added
and and that's there's a lot of
conventional thinking like that and of
course
eventually apple became the most
valuable company in the world because it
ate everything else
yeah i told them they ignored me
i wrote the book they didn't read the
book read the it says
in 2012 apple amazon facebook google are
going to eat the world just read the
book
nobody reads books anymore what i what i
learned here
andrew is if you kind of understand
the future you have an opinion if you
have a conviction
don't bother to write the book no one's
going to read it
just buy all the stuff that you can buy
right and then tweet about it and then
maybe
and you are you know create educational
content on youtube
and let the edge and let let the one
hour two hour half hour content
circulate
and then all the people that have been
completely closed
to this idea at some point it clicks in
their mind
oh art.com but the most valuable use of
any domain is
is not to sell something on the domain
i mean yeah if you look at the stack of
hierarchy it's
it's um if i sell if i do a hundred
thousand transactions a year
com well selling something that's
something
if uh if i'm a holding company of art
you know it's worthless it's not that
valuable right that's the
holding company i sell the art it's
retail it's more valuable
if on the other hand i let people share
art
actually if i if i load up all of john
singer sargent's library and i get the
digital rights from the museum that owns
it
and i let anybody put john singer
sergeant on their
55 or 85 inch big screen television
and uh pay me a dollar a month or ten
dollars a month for
the spotify of we need the spotify of
art
right and i put better art.com that gets
more valuable
and then if i if i let artists paint
their own art
upload their digital image to art.com
and i'm like the youtube of art and then
i can discover unique art like i can
discover unique
music and then i create an art playlist
and i can share it for nine dollars a
month
well i mean there's billion people in
the world that would like art and i got
to tell you
i got i got walls with 80 inch
super high def screens and they're
showing beautiful art and to me
i'm i'm i think i have taste i
appreciate it as much
and more so than if you gave me the real
thing
because i can change my art to suit my
mood and i can flip do a thousand
masterpieces just like nobody wants to
have the band led
zeppelin play for them every morning for
breakfast what they want
is spotify or amazon music or apple
music play whatever they want
every morning for breakfast through high
def
speakers so as i stack up these domains
you know when i have little creativity
and little
vision i see art is just okay it's worth
25 grand
and when i imagine art.com as the
youtube of art
and by the way i for me i pay ten
dollars a month
to youtube because i don't want the ads
right
right so when i imagine a billion people
getting art streaming at 10
a month and i think about 10 billion
dollars a month and i think about 100
billion a year and i imagine myself
keeping 20
billion of it and therefore i got 20
billion dollars a year and i put a
20 multiple on that and what's 20 times
20 billion
400 billion when i imagine 400 billion
dollars built on this little word
called art
then i start to see the potential of it
now though what's in a word you got to
have the word
the rest of the execution is quite hard
right as we know
it's it's not enough to just do this but
if i
had a marketing hard or harder on
another domain right so so
you know that's take the apples to
apples right
you know you're going to do the work
whether it's on art.com or you know
try myart.com or subscribe to art.com
whatever it is
work is the same or harder on anything
but art.com
and so it's you know take that out of
the equation
you got to do the work right you got to
make the investment you got to build the
business
but the underlying asset
is not the same right your outcome is
not going to be the same
you know this is a great sort of segue
into just sort of glimpsing into the
future extrapolate this idea out
and and it's where i believe you know
the concept of
bitcoin or crypto is dovetailing with
the
you know domain names and
decentralization
and you know it's look at the
look at the trends in investments right
so now you have
micro shares you can take a slice of a
share
right and you've got you know fractional
ownership
of collector cars fractional ownership
you know through something like rally
road
and you got fractional ownership of
masterpiece art through through
masterworks dot io
right and and there's more of these
companies popping up you get a
fractional ownership of a michael jordan
jersey
uh now let's take that concept and apply
it to
uh uh commercial assets in the same way
you know sam zell basically you know
commercialized the idea of a real estate
investment trust right
to centralize the ownership of the
world's most
important commercial assets
share the equity among these people and
unlock the value of the asset itself
into exponentially greater economic
benefit right and i think the same could
be applied
to uh domain names i think the same will
be applied to domain names in the same
way that real estate investment trusts
you know created i think there will be
some form of that
these domain names are ultimately gonna
become so valuable but so very few
people will own
a whole domain in the same way that
bitcoin
is going to become so valuable if our
thesis which i share with you i
by the way for full disclosure i am a
shareholder microstrategy i don't
think i even told you that but uh i
believe in your vision and i am a
shareholder of my strategy
but you know in the same way that
very few people a decade from now
certainly two decades from now
will own a full bitcoin
you know it's a reserved asset in which
that that enables tremendous economic
benefit to be built on top
a domain name will become so valuable
that it will be fractionally owned and
leased or you know some other mechanism
be utilized by a commercial entity or a
decentralized entity whoever no
you know who knows what it'll be in 20
years but some entity will commercialize
it
and create economic benefit that will
some portion will dribble down
to the people who have the equity and
the underlying asset
i think that all of these things that
are the the the
first layer the the underlying asset of
the various classes of commercialization
uh i just
can't imagine a world in which they're
not going to go up
parabolically over the next 20 years as
we
you know go full tilt into this
dematerialization of the world
well i think i think it's reasonable to
think of them as a
as a new asset class like
commercial real estate was an asset
class and domains
are a cyber asset class and and you can
do
you'll do whatever with those assets as
you would do with the the physical
complements of them you know when you
when we
uh you've triggered me to think that you
know a really great domain
is the central node in a network
and so 100 most valuable domains are
going to be
the base the principal central node in a
network of art or a network of video or
a network of
search or information or a network of
retail or whatever it is and so the cut
except to take it down one more layer
this is actually the base layer
network right this is the network of
everything it's the key
yeah it's the keystone and so yes and
the and and
the world's going to have more networks
right i mean all
every successful tech company is in
essence
um it's in essence a a technology
networks that deep that
has dematerialized a product a service
or an here
so as we see the dematerialization of
more things
these networks will grow in time
and then and multiply well the value
of the underlying domain will accrete
and and then the elegance of the domain
name
will drive the friction uh you know the
effectiveness of that brand and that
network and if it's a bad domain
it'll be proportional friction and uh
some some domains are so crippling as
you won't be able to build a network
other domains you know you can do it on
that domain but it's gonna be a lot
more risky a lot more expensive and some
domains are
are gonna work great and i guess
that's probably our best note to end
this
absolutely absolutely
thanks for having me on your uh on your
podcast andrew i appreciate it
this was a great conversation and uh i
hope i can convince you to come back on
i want you know i'm going to go through
back to this interview and
there are so many topics that we could
have dove you know further into and
segways and rabbit holes
um you know i think we've got you know
close to two hours and it's
uh uh i feel like we've just skimmed the
surface but i think that was an
excellent note to end on
uh i think that we see eye to eye on on
all things uh dematerialization
and uh it's an exciting future it's an
exciting future and i think
you know my hat is off to you i think
you are
you know uh paving the way i i love your
analogy you know just as a closing note
you made an analogy about being you know
everybody thought it was impossible to
run a four minute mile
until the first guy did it and uh uh one
of the
one of the guys that joins me often on
this show shane cultra will appreciate
this he's a he's a
competitive runner and it's like you
know you're the first guy to break the
four minute mile
in terms of uh uh uh you know the
treasury
uh conversion of bitcoin and uh
uh i i think the floodgates are now open
and
uh i don't think it'll be long before
there's a bunch of other people running
behind you
um so my hat is off to you
uh you know this is what leadership and
innovation is all about people need to
take
bold moves with conviction and
uh you know just ignore the haters
ignore the
the people that don't understand you've
got people say well you know he's gonna
sell all that bitcoin
and i'm laughing i'll be like man
somebody offered this guy 22 million
dollars for his domain name and he said
look i'll get on the phone with you
right
and eventually it was at 30 million it
was like all right just you know i'll
let you
pull it out of my hand right you know
you got strong hands
on the domains i imagine it's going to
be strong hands in the bitcoin
and i think that uh your thesis is
correct and uh
i'm excited to come along for the ride
yeah i would leave all
all your viewers with the thought that
um
you know these i sold voice for 30
million dollars because i felt like we
needed to put a peg
in the market to set to set it
yes but it's worth a billion yes these
domains
are billion dollar assets
unlike the guy that sold the first
picasso
you know so that people would know the
picasso is art
but i've got the vault of the other
picassos
yeah and and i would rather
commercialize them for 100x the money
and this is kind of a wake-up call
hopefully that people will realize that
domains are insanely valuable and if
you're still insanely valuable
for everybody that's spending the
billions of dollars on google and
facebook advertising
because their domain is weak yeah they
might want to repurpose
some of that energy uh to to do it the
right way
and with that uh thanks
i had more fun on this but i haven't
talked about this subject for with
anybody for
years and years and years so it's nice
to meet a kindred spirit
and uh all the best to you guys i i saw
your passion uh uh you know in some of
these interviews just
talking about domain names and i said i
i gotta have a conversation with this
guy
um and uh so thank you and uh i think
our audience will thank you as well
and thank you for putting that peg in
the market and uh you know giving us a
ring
up to lift the market to and now now
it's my job to
you know take it to the 100 million
dollar level and then you know in a few
years it'll be
uh you know 500 million and then you
know 15 years it'll be
a billion dollars andrew i give you the
baton
thank you i take it with pleasure okay
bye we'll see you next time i hope
i'm sure
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